Greyhound Baggage Policy
Although traveling on Greyhound is much cheaper than flying on a plane, Greyhound’s baggage policy is similar to the airlines. Passengers are responsible for their own luggage throughout the process and there are Greyhound limits on luggage for different aspects of each trip. Baggage assistance is available from uniformed Greyhound employees upon request and for passengers who need help transporting their own luggage.
Greyhound Baggage Policy
All baggage taken on a Greyhound bus trip should be marked with a identification tag as well as a Greyhound-specific claim check tag. The double-tagging system ensures that passengers can identify their own bags and that any lost luggage can be correctly returned to the proper owner.
Passengers are responsible for carrying their baggage from the bus upon arrival. If customers are transferring from one Greyhound bus to another, they must carry their luggage from the first bus to the second bus.
Greyhound Baggage Limits
Each passenger on Greyhound is allowed to check one piece of luggage for carriage under the bus and bring aboard one small bag. Adult passengers are allowed to check one additional piece of luggage by paying $15.
Carry-on luggage is limited to 25 pounds and must fit either in the overhead compartment or underneath the seat. Greyhound overhead compartments and areas under the seats are not uniform across the entire bus fleet. Bags that do not fit properly have to be checked and may incur additional fees.
Passengers who bring more luggage than the standard allowance will be charged additional fees for each bag. Checked luggage weighing more than 50 pounds and baggage larger than 62 total inches cost an additional fee.
Greyhound Lines offers a related service called Greyhound PackageXpress. Greyhound PackageXpress will ship your luggage under Greyhound buses for destinations across North America. Fees are based on distance traveled and dimensions of your baggage.
Greyhound bus customers who check more than two bags are able to contract with Greyhound Package Express to send remaining luggage to their final destination.
Greyhound Bus Prohibited items
Greyhound has a long list of items which are not allowed to be taken as carry-on or checked luggage on Greyhound buses:
Acids, ammunition, animals, combustible liquids, compressed gases, corpses, cremated remains, explosives, firearms of all types, fireworks, flammable liquids, furniture, hazardous materials (poisons, radioactive materials, etc.), materials with a disagreeable odor, matches, merchandise for resale, protruding articles, or any unsecured articles including those in plastic or paper bags are prohibited.
In addition, perishable items, film, and electronic equipment may only be sent through Greyhound PackageXpress. Some other items like currency and medicine should be carried onto the bus with carry-on luggage and should not be placed in checked luggage.
Greyhound Baggage Liability
Greyhound has a standard liability restriction for all luggage checked for bus travel of $250 for adult baggage and $125 for children’s baggage. Even if Greyhound is at fault for losing or damaging a bag, the company will not reimburse customers for more than the value of the liability limit. Greyhound takes no responsibility for carry-on luggage and does not have any reimbursement policy for unchecked baggage.
For additional, over-weight, or over-size luggage, Greyhound has an even small liability limit of $100 per bag.
Passengers may declare a specific value for luggage to increase Greyhound liability limits, but each declared piece of baggage is subject to increasing fees based on the value declared.